5 Star Training and Consulting

Supervisory Skills Training Topic - Coaching

We help supervisors who want to develop or improve their formal and informal coaching skills. We can support a comprehensive coaching program based on the vision, goals, and values of the organization, the supervisor, and their employees. We can also provide simple philosophies and concepts to help improve a leader's informal coaching skills. 

 

Coaching employees to improve workplace performance is the most effective way to accomplish results. However, coaching is consistently identified in management surveys as the most avoided supervisory task. We can provide a model for coaching that increases the chance for success in coaching situations. All of our programs are interactive and provide each participant the opportunity to practice the techniques taught. Video examples and role play exercises enable participants to develop their skills in the classroom before attempting them on the job.

 

Popular learning objectives for improving coaching skills:

 

  •  Define the difference among coaching, mentoring, and counseling

     

  •  Explain the relationship between values and motivation

     

  •  Describe the concepts and principles of coaching for performance

     

  •  Prepare for a coaching session using the expanded 7 Step Coaching Model

     

  •  Deal with resistant or reluctant employees in the coaching session

     

    Popular learning objectives for developing coaching skills and a coaching system:   

    •  Describe vision and goals of coaching

     

    •  Evaluate and strategize overcoming personal coaching roadblocks

     

    •  Describe the measures of a good coach

     

    •  Apply actions in developing rapport, trust, and motivation with employees

     

    •  Define a coaching relationship

     

    •  Determine the performance needs of each employee

     

    •  Apply effective listening and feedback practices during coaching

     

    •  Conduct a coaching session using the simple Six Step Model

     


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